Ericsson is expanding its Global Network Operations Center in India by opening a fourth site in Kolkata, complementing the existing sites in Noida, Gurgaon and Bangalore.
The new Global Network Operations Center site in Kolkata will help Ericsson meet growing customer demand and continue to attract and retain the best talent that India has to offer.
The Global Network Operations Center in India provides managed services that help operators in 49 countries around the world reduce capital expenditure, improve network performance and promote end-user loyalty. The managed services provided include service and resource fulfillment, proactive and reactive maintenance, alarm and network fault handling, restoration and repair of network faults, problem management and change management, customer problem management, help desks, network planning, design and optimization, application development and support, and operations management.
Amitabh Ray, Managing Director of Ericsson India Global Services, says: “India’s large ICT talent pool and fast-growing economy makes it the ideal place to base a Global Network Operations Center to serve Ericsson’s customers. Kolkata’s standing as a center of commercial and educational excellence makes it a great location for Ericsson’s newest Global Network Operations Center site.”
Ericsson’s Global Service Centers – situated in China, India, Mexico and Romania – house Global Network Operations Centers that, in combination with local and regional centers, provide managed services for networks that serve 1 billion subscribers. The Global Service Centers also develop competence to support regional service-delivery organizations in delivering professional services for the ICT sector in areas such as complex consulting, IT, systems integration, network rollout and customer support.
September 18, 2014 No Comments
Rolls Royce currently operates two engineering centres in Bangalore along with Quest and Tata Consultancy Services CS, which were established in 2005 and 2010, respectively and employs almost 1,000 engineers. While Quest supports the delivery of Rolls-Royce’s engineering solutions, the TCS centre provides engineering solutions and services for product development.
The aircraft engine maker is looking to scale up its research-and-development operations in India with the addition of a captive unit. Now, we have advanced plans to move into the next phase of growth in what we do in R&D through our own operations,” said Paul Stein, chief scientific officer of Rolls Royce. The company is looking to add resources that could work on its other businesses, including civil nuclear technology and power systems for the industrial and energy sector. “We are looking to grow capability not just in IT, but in aerospace as well. At some stage in the future we may do more fundamental research here.”
Kishore Jayaraman, president of Rolls-Royce India, said like many other global companies their ultimate goal was to generate intellectual property out of India. “We are in R&D today, but we can develop that into systems, bigger packages, serving bigger development needs that might be into futuristic technology.
September 18, 2014 No Comments
CSA India enables manufacturers to export medical devices to North America and Europe. Now with growth of domestic medical devices and the increasing interest of global manufacturers to enter India, its new 23,000 square foot laboratory located in Bangalore will provide testing and certification for medical and healthcare, and industrial control products to ensure safety, quality and high performance. The India lab will be manned by 50 personnel who are engineers and post graduates in science. The CSA Group plans to expand its team to 1,000 experts over time.
A unit of the Canadian Standards Association, the company says it is among the top 10 testing and certification organizations globally and in India it is the third largest testing, inspection and certification provider.
“The company has seen its India entry as most appropriate going by the large presence of medical device companies seeking compliance from global regulators. It makes more business sense to set base in India at a time when the market is brimming with positive growth prospects. Therefore, we see India as a market with long-term growth potential”, said Ash Sahl, president, & chief executive officer, CSA Group.
“Our lab in India is envisaged to give a fillip to medical device compliance as a one-stop location for global regulatory adherences, components acceptability, compliance mechanism and safety. Further, with faster turnaround, manufacturers would be able to considerably reduce the time-to market, said Saibal l Mukhopadhaya, country manager, CSA Group.
July 26, 2014 No Comments
Europe’s fourth-biggest retailer, Metro AG, said it wants India to become one of its “focus expansion countries”, alongside Russia, China and Turkey. “We have seen continuous like-for-like growth recently in India. Now we decide to inject extra momentum into our expansion course there,” Metro CEO Olaf Koch confirmed.
The company is planning to have 50 wholesale stores in the country by 2020, up from 16 now. Metro has been active in India with its cash-and-carry business since 2003 and is one of the few foreign retailers operating in the country. Besides stores in major cities such as Delhi, Bangalore, Mumbai and Kolkatta, the company has chosen a regional expansion to Tier 2 cities such as Indore, Jaipur and Vijaywada. It has also built up a geographic focus in one state, Punjab, with stores in Amritsar, Chandigarh, Jalandhar and Ludhiana.
In 2012, the Indian government gave foreign supermarket chains the green light to enter its $500 billion retail sector. Full foreign ownership of supermarkets that sell directly to consumers is restricted. Metro sells goods to small shopkeepers, which dominate India retail market.
May 5, 2014 No Comments
As a result of the partnership with the largest spirits company in India, Diageo, the maker of Johnnie Walker Scotch and Smirnoff vodka is aiming to derive about ten per cent of its total business from the country according to Diageo’s Chief Executive Ivan Menezes. Diageo, the world’s largest distiller based in London, over 30 per cent of its total sales from North America.
The Business Standard says, however, India has managed to grab the spotlight among the growth and revenue share it derives from emerging markets. In the first half of fiscal 2014, the company said it net sales in India grew 35 per cent against an average growth of 1.3 per cent in all emerging markets combined. Diageo attributed the growth to share gains and initial distribution gains from their sales promotion agreement with United Spirits after it began distributing its brands through the 65,000 outlets of United Spirits. “It is my ambition that all our markets have the capability which United Spirits has – to launch an innovation into 95 per cent of outlets in 5 days,” he explains.
March 31, 2014 No Comments