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	<title>Comments on: Know your customer, learning from India</title>
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	<description>Unexpected Insight into the World&#039;s largest democracy</description>
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		<title>By: Good Ideas for US businesses from India? « Global Business Management in a Semi-Globalized World</title>
		<link>http://www.theindiaexpert.com/know-your-customer-learning-from-india/comment-page-1#comment-11</link>
		<dc:creator>Good Ideas for US businesses from India? « Global Business Management in a Semi-Globalized World</dc:creator>
		<pubDate>Wed, 02 Sep 2009 17:14:33 +0000</pubDate>
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		<description>[...] another example, Gunjan Bagla wrote about how much better the customer service is on Indian airlines (at least, Kingfisher and Jet Air), versus on American airlines.  This is true of the quality of [...]</description>
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